Before You Buy + FAQ

To ensure a positive and transparent shopping experience, I encourage you to read the following to learn more about my design process, sustainable practices, available modifications, and order management! :)

Sourcing and Production

I started Shuffled Vintage with the goal of emphasizing the beauty of sustainability and to demonstrate the impact slow fashion can have on our personal consumer habits for the advancement of ecological health. For this reason, all my jewelry and accessories are made with primarily secondhand and vintage items that I rework into "new" pieces for you; this also means I cannot repeat designs, making every work one of a kind.

I source my materials primarily from small and local thrift shops, but I do occasionally source from established resale shops such as Goodwill, or online through eBay, Facebook Marketplace, Etsy, and WhatNot. I also sometimes purchase beads and charms from my locally owned bead store, Bead Time, in an effort to support small business and avoid large manufacturers like Hobby Lobby and Michael's. 

Most of the hardware and findings I use to create my items are not repurposed; this is to ensure the longevity and quality of the design you are purchasing. Some lower quality metals are more susceptible to breakage, rust, and allergic reactions. I make a conscious effort to purchase stainless steel, 18/24k gold plated stainless steel, sterling silver, and gold filled findings from crafter destash sales or through small online businesses on Etsy when necessary.

All listed accessories, unless otherwise stated, are entirely handmade by me. I take apart and polish the charms, chains, beads, and other components I can rework from existing jewelry and piece together a new and unique design. Every piece is an detailed, time-consuming project that I genuinely put all my heart into, and I believe that is reflected in my craftsmanship. 

Please Note:

Due to the secondhand nature of my design process, any piece is likely to have a variation in tone of metal hardware, slight scratching, discoloration, missing gemstones, or other slight blemishes. I always list notable blemishes under the item description for transparency, but will also happily offer additional images for further inspection if requested before purchase.

In addition, for those with metal sensitivities and allergies, I cannot guarantee the purity of all the metal components used in my jewelry. Although I source stainless steel findings for construction, I do work with costume jewelry in my effort to reclaim and recycle, and therefore am unable to verify the quality of all metals used.

Modifications

I happily offer modifications to length, metal material, and other sensitivities upon request. If any of these facets are unlisted in the item description, but you would like more information, you may contact me through my contact page or through direct message on Instagram, and I will respond promptly with my available solutions. 

Return Policy

All sales are final.

As listed above, to prevent dissatisfaction, I offer additional images of desired items, item measurements and weight, and will answer any questions about an item's materials to the best of my ability upon request. Please be mindful of the quality of second-hand materials and hand-made items; due to being repurposed, pre-existing scratches and/or slight blemishes may be present on some pieces.

If items arrive damaged, please message me photos of the item, packaging, and perceived damage. A shop credit or order replacement may be offered based on case circumstances; this is entirely subject to my judgement. 

If a package is lost or stolen, please reach out to your local post office. A tracking number is provided once a label has been created and all packages are insured. Packages that appear lost may arrive a few days late during busy shipment seasons. 

I do not accept returns without prior arrangement. If an item is returned without communication, you will not be compensated.